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At Empire Smart Co, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
30-Day Return Window You have 30 days from the date of delivery to request a return. After 30 days, we are unable to accept returns.
Eligibility To be eligible for a return, items must be:
- Unused and in original condition
- In the original packaging
- Accompanied by proof of purchase
Return Shipping Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service.
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.
Non-Returnable Items
- Items damaged due to customer misuse
- Items returned after 30 days
Contact Us For return requests, contact us at: support@empiresmartco.com